Introduction
It is fairly simple to replace the bread lift shelf, even though the metal flaps holding the bread lift shelf can be difficult to access.
Tools
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            Using the Phillips-head #2 screwdriver, unscrew the three 1cm Phillips-head screws on the plastic base of the toaster to separate the outer metal shell from the plastic base. 
 
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            Loosen the outer metal shell from the plastic base by holding the plastic base while pulling up on the metal shell. 
 
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            Grasp the metal flap with the large needle nose pliers. 
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            Unbend metal flap until at a 90 degree angle from the metal plate. 
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            Repeat these steps for the second metal flap. 
 
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            Use the large need nose pliers to grab the metal panel. 
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            Pull the metal panel away from the body of the toaster to dislodge the flaps. 
 
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To reassemble your device, follow these instructions in reverse order.